Commonly Asked Questions & Privacy Policy
DO YOU SELL GIFT CARDS?
Yes we do, and they can be exchanged for an array of products.
WHAT ARE THE PAYMENT OPTIONS?
We accept Cash, Cheque or Revolut payments upon delivery of your items.
DO YOU OFFER FREE DELIVERY?
Yes we do on all our products over €25.00. On orders below €25.00 there is a minimal charge of €3.00 for delivery. Delivery of Large Items are delivered to ground floor. If a lifter is required that can be arranged at an extra charge.
WHAT IS YOUR RETURN POLICY?
We offer guarantees on all of our products. Each product carries its own individual guarantee. In the case of a faulty item, you would need to return the item to our premises for it to be inspected by a member of our team and then repaired or changed according to the fault occurred.
DO YOU ASSEMBLE LARGE ITEMS?
Most large items require assembly as stated on the product page. Assembly can be done at an extra charge by a member of our team.
PRIVACY POLICY
The JERS site (the "Website") is provided by JERS SUPPLIERS.
The Website is committed to protecting your privacy and maintaining the security of any personal information received from you. We strictly adhere to the requirements of the data protection legislation in Malta.
When you join our mailing list by completing the form on the Website, your contact details to comprise our media database. We do not collect credit/debit card information.
We use your personal information to compile demographic information, distribute our press releases and newsletter.
We do not sell, rent or exchange your personal information with any third party for commercial reasons. Your subscription information will be kept private and is not publicly accessible. Your email address and other information will never be given out or sold to a third party, unless for delivery couriers, with your written consent by email or other means of social media. Those who wish to contact Jers Suppliers for any general purpose as well may do so by contacting us.
We follow strict security procedures in the storage and disclosure of information which you have given us, to prevent unauthorized access in accordance with Malta data protection legislation.
We do not collect sensitive information about you except when you specifically knowingly provide it. In order to maintain the accuracy of our database, you can check, update, correct or remove your personal details by contacting us. You are, upon request, entitled to receive information regarding our use of your personal data free of charge once a year.
We may use a technology called "cookies" as part of a normal business procedure to track patterns of behavior of visitors to our site. A cookie is an element of data that our Web site sends to your browser, which is then stored on your system. You can set your browser to prevent this from happening. Any information collected in this way can be used to identify you unless you change your browser settings.
Of the information we learn about you from your visit to our website, we store only the following: the IP address from which you access the Internet, the date and time, the Internet address of the Website from which you linked directly to our site, the name of the file or the words you searched, and the browser used to access our site. This information is used to measure the number of visitors to the various sections of our site and identify system performance or problem areas. We also use this information to help us expand the coverage of the site and to make the site more useful. Jers Suppliers periodically deletes its Web logs. On occasions, Jers Suppliers may provide this information to third party entities it contracts with/for the purposes of research analysis.
We will not transfer your information outside the EEA (European Economic Area) without first obtaining your consent.
Personal data and its handling
If you have any further questions, please contact us.